Returns & Exchanges
At VOGRACE, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure that all products are returned in their original, unworn condition with tags still attached.
Return Process
- 1.Initiate Your Request
Log into your VOGRACE account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring the Return Authorization number is clearly visible on the outside of the box.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
